Contact us for help with your planner, account or data.
Contact us
Email [email protected]. Include what happened, your device model and app version, and the steps that led to the issue. If the issue concerns your account, write from its email address.
Do not send sign-in codes, passwords, API keys or private planner exports. Redact personal information in any screenshots you choose to share.
Account and sync
You can use the planner without an account. Sign in from Settings to sync an account across devices. If a sign-in code expires, request a new code and use the latest email.
If sync fails, keep the app installed and check Settings for the error. Export your data before resetting the device or uninstalling: unsynced changes exist only on that device.
Delete an account or clear a device
Delete account permanently removes the server account and then clears this device. Reset this device clears local data and signs out while keeping cloud accounts. Both controls are in Settings.
You can also request account deletion without the app. Read the privacy policy for data handling and your rights.